LaunchSite Terms of Service

Effective Date: June 17 2026 | Last Updated: June 17, 2026

These Terms of Service (“Terms”) govern your use of the website design, hosting, and related services (“Services”) provided by Laura’s Design Studio LLC (“Laura’s Design Studio,” “we,” “us,” or “our”), a Florida limited liability company. By purchasing or using our Services, you (“Client,” “you,” or “your”) agree to be bound by these Terms.

If you do not agree to these Terms, do not purchase or use our Services.

1. Definitions

2. Services

Laura’s Design Studio provides managed website design and hosting Services for small businesses. Standard pricing is $400 setup + $99/month with 1 year contract required. Additional services, including logo design and accelerated delivery, are available for separate fees.

All Sites are designed to operate exclusively on Laura’s Design Studio’s Platform. Laura’s Design Studio does not provide self-hosted websites, source code delivery, or migration-out services.

3. Fees and Payment

3.1 Standard Fees

3.2 Billing

The setup fee and first month of service are charged at the time of purchase. Subsequent monthly fees recur on the same calendar day each month.

3.3 Prepayment Limit

Clients may not prepay more than the setup fee and the first month of service. Laura’s Design Studio does not accept prepayments for additional months in advance.

3.4 Late Payment

If a monthly payment fails and is not remediated within fourteen (14) days, the Site will be suspended and a $100 reactivation fee will apply to restore service. Continued non-payment beyond suspension may result in termination of Services and permanent removal of the Site.

4. Intellectual Property and Site Ownership

4.1 Laura’s Design Studio Retains Ownership of the Site

The Site, including its design, layout, code, structure, and any non-Client-provided assets created by Laura’s Design Studio, is and remains the exclusive property of Laura’s Design Studio LLC. The Client is granted a limited, non-exclusive, non-transferable license to use the Site solely while their Services remain active and in good standing.

4.2 Prohibition on Reuse and Re-Hosting

The Client may not, under any circumstances, copy, mirror, scrape, export, re-host, reproduce, or otherwise reuse the Site, its design, its code, or any portion of Laura’s Design Studio’s work on any platform, server, or service other than Laura’s Design Studio’s Platform. This prohibition applies during the term of Services and indefinitely after termination.

This includes, without limitation:

Violation of this Section constitutes a material breach of these Terms and infringement of Laura’s Design Studio’s intellectual property rights, and may result in legal action including injunctive relief and damages.

4.3 Client-Owned Content

The Client retains ownership of any content, copy, images, logos, trademarks, or other materials they provide to Laura’s Design Studio, and logo files delivered through Laura’s Design Studio’s Logo Design Service (see Section 7).

4.4 Licensed Use During Service

During the term of active Services, the Client may use copy written by Laura’s Design Studio and design elements created for their Site on the Site itself. This license terminates immediately upon cancellation, suspension, or termination of Services.

4.5 Laura’s Design Studio’s License to Client Content

By providing content to Laura’s Design Studio, the Client grants Laura’s Design Studio a non-exclusive license to use, reproduce, modify, and display that content solely for the purpose of providing the Services.

5. Website Updates

5.1 $150/Hour

6. Support and Uptime

6.1 Support Response Time

Laura’s Design Studio will provide a first response to Client support inquiries within twenty-four (24) hours. This commitment applies to first response only and does not guarantee resolution time.

6.2 Uptime Guarantee

Laura’s Design Studio targets 99.99% uptime (“four nines”) for hosted Sites, measured monthly and excluding scheduled maintenance.

6.3 Uptime Remediation

If the Client believes the Site fell below the uptime guarantee in a given month, the Client may submit a written request for remediation. If verified by Laura’s Design Studio, the remedy is a service credit or refund equal to two times (2x) the prorated value of the documented downtime. This is the Client’s sole and exclusive remedy for downtime.

6.4 Exclusions

The uptime guarantee does not cover downtime, performance issues, or failures caused by services, systems, or events outside Laura’s Design Studio’s direct operational control. Excluded events include, without limitation, third-party service failures, network or upstream provider outages, DNS issues outside Laura’s Design Studio’s registrar, DDoS attacks, force majeure events, and any issues caused by the Client.

7. Domain Names

7.1 Bring Your Own Domain

Clients may use a domain they already own at no additional cost. The Client is responsible giving account credentials.

7.2 Laura’s Design Studio-Purchased Domains

If Laura’s Design Studio purchases a domain on behalf of the Client as part of a package, the domain will be registered and maintained in Laura’s Design Studio’s registrar account.

7.3 Transfer Out Fee

If the Client wishes to transfer a Laura’s Design Studio-purchased domain to their own registrar, a $50 transfer-out fee applies. This fee covers the administrative time required to complete the transfer.

8. Acceptable Use

8.1 Prohibited Content

The following content is prohibited on any Site hosted by Laura’s Design Studio:

8.2 Reputation Protection

Laura’s Design Studio reserves the right to remove, suspend, or terminate any Site that, in Laura’s Design Studio’s sole judgment, negatively impacts the reputation of Laura’s Design Studio’s IP pool, mail-sending infrastructure, hosting platform, or business. This includes, without limitation, Sites that generate spam complaints, abuse reports, blacklist entries, or excessive complaints from third parties.

8.3 Laura’s Design Studio’s Discretion on Complaints

If Laura’s Design Studio receives a complaint regarding a Client’s Site or content, Laura’s Design Studio may, in its sole discretion: defend the Client’s right to operate the Site; require the Client to modify or remove the offending content; suspend the Site pending review; or terminate Services. Laura’s Design Studio is not obligated to defend a Client against any complaint and is not liable for any action it elects to take in response to a complaint.

9. Client Responsibilities

9.1 Content Accuracy

The Client is solely responsible for the accuracy, legality, and compliance of all content displayed on the Site. The Client occupies the position of final reviewer and must verify that all copy, claims, statements, prices, contact information, and representations are accurate, truthful, lawful, and do not make invalid or illegal claims.

9.2 Regulatory Compliance

The Client is responsible for ensuring the Site complies with any laws or regulations applicable to their industry, including (where applicable) HIPAA, FTC advertising rules, professional licensing disclosures, accessibility standards, consumer protection laws, and any industry-specific requirements.

9.3 No Reliance on Laura’s Design Studio

Laura’s Design Studio does not provide legal, regulatory, medical, financial, or professional advice. The Client may not rely on Laura’s Design Studio to identify or correct legal or regulatory issues in their content.

10. Suspension and Termination

10.1 Client Termination

The Client may cancel monthly Services at any time after 1 year with a 30 day notice by notifying Laura’s Design Studio. Cancellation takes effect at the end of the current paid billing period. No refunds are provided for partial months.

10.2 Laura’s Design Studio Termination

Laura’s Design Studio may suspend or terminate Services immediately, with or without notice, for:

10.3 Effect of Termination

Upon termination for any reason, the Site will be taken offline. The Client’s license to use the Site (Section 6.1) terminates immediately. Client-owned content (Section 6.3) will be made available for download upon written request within thirty (30) days of termination; thereafter, Laura’s Design Studio is under no obligation to retain it.

11. Warranty Disclaimer

THE SERVICES AND SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. LAURA’S DESIGN STUDIO DISCLAIMS ALL WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

LAURA’S DESIGN STUDIO MAKES NO GUARANTEE REGARDING: BUSINESS OUTCOMES, REVENUE, LEADS, CUSTOMERS, OR SALES; SEARCH ENGINE RANKINGS, SEO PERFORMANCE, OR VISIBILITY; WEBSITE TRAFFIC, CONVERSION RATES, OR USER ENGAGEMENT; COMPATIBILITY WITH ANY SPECIFIC THIRD-PARTY SERVICE, PLUGIN, OR SYSTEM; OR RESULTS FROM ANY MARKETING, DESIGN, OR CONTENT CHOICES.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LAURA’S DESIGN STUDIO’S TOTAL CUMULATIVE LIABILITY TO THE CLIENT ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY THE CLIENT TO LAURA’S DESIGN STUDIO IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

IN NO EVENT SHALL LAURA’S DESIGN STUDIO BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE).

13. Indemnification

The Client agrees to indemnify, defend, and hold harmless Laura’s Design Studio, its members, officers, employees, contractors, and agents from and against any and all claims, demands, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:

14. Dispute Resolution

14.1 Mediation and Arbitration Required

Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved exclusively through mediation, and if mediation fails, binding arbitration. The Client agrees not to file any lawsuit in any court for any matter covered by this Section, except to enforce an arbitration award.

14.2 Client Bears Costs

The Client shall bear all costs and fees associated with mediation and arbitration, including filing fees, mediator and arbitrator fees, administrative fees, and the Client’s own attorneys’ fees. Laura’s Design Studio shall not be liable for any of the Client’s legal fees, mediation costs, arbitration costs, or related expenses, regardless of outcome.

14.3 Venue

Mediation and arbitration shall be conducted in Pinellas County, Florida, unless the parties mutually agree otherwise in writing.

14.4 Governing Law

These Terms are governed by the laws of the State of Florida, without regard to its conflict of laws principles.

14.5 Waiver of Jury Trial and Class Action

To the maximum extent permitted by law, the Client waives any right to a jury trial and any right to participate in a class action, collective action, or representative proceeding against Laura’s Design Studio.

14.6 Injunctive Relief Exception

Notwithstanding the foregoing, Laura’s Design Studio may seek injunctive or equitable relief in a court of competent jurisdiction in Pinellas County, Florida, to enforce its intellectual property rights, including without limitation the prohibitions in Section 6.2.

15. Privacy

Laura’s Design Studio’s collection, use, and handling of personal information is governed by our Privacy Policy, available at Laura’s Design Studio.net/privacy. By using the Services, the Client consents to the practices described in the Privacy Policy.

16. Modifications to These Terms

Laura’s Design Studio may modify these Terms at any time. Material changes will be communicated to the Client by email to the address on file or by posting on Laura’s Design Studio.net, at Laura’s Design Studio’s discretion. Continued use of the Services after the effective date of any modification constitutes acceptance of the revised Terms. If the Client does not agree to a modification, the Client’s exclusive remedy is to cancel Services pursuant to Section 13.1.

17. Miscellaneous

17.1 Force Majeure

Laura’s Design Studio is not liable for any delay or failure to perform caused by events outside its reasonable control, including without limitation natural disasters, acts of war or terrorism, civil unrest, governmental actions, labor disputes, power outages, internet or telecommunications failures, cyberattacks, pandemics, or any other force majeure event.

17.2 Assignment

The Client may not assign or transfer these Terms or any rights or obligations under them without Laura’s Design Studio’s prior written consent. Laura’s Design Studio may assign these Terms to any successor entity, affiliate, or acquirer of its business or assets without notice or consent.

17.3 Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it enforceable while preserving the parties’ intent.

17.4 No Waiver

No failure or delay by Laura’s Design Studio in exercising any right under these Terms constitutes a waiver of that right.

17.5 Entire Agreement

These Terms, together with any order forms, purchase confirmations, and the Privacy Policy, constitute the entire agreement between the Client and Laura’s Design Studio regarding the Services and supersede any prior agreements, communications, or understandings.

17.6 Notices

Notices to Laura’s Design Studio shall be sent to the contact information below. Notices to the Client shall be sent to the email address on file.

17.7 Headings

Section headings are for convenience only and do not affect interpretation.

18. Contact

Laura’s Design Studio LLC

St. Petersburg, Florida

Website: LaurasDesignStudio.com

By purchasing or using Laura’s Design Studio Services, you acknowledge that you have read, understood, and agreed to these Terms of Service.